Award Categories

The Australian Finance Awards feature diverse categories to reflect the breadth of our industry. Highlights include:

• Bank of the Year – recognising outstanding customer service, innovation and growth.
• Fintech Innovation Award – celebrating technology-driven solutions that make finance smarter and more accessible.
• Mortgage Broker of the Year – honouring brokers who excel in client service and outcomes.
• Insurance Provider Excellence – acknowledging insurers delivering value and protection.
• Investment & Wealth Manager – spotlighting firms that help Australians build their financial future.
• Sustainable Finance Initiative – rewarding efforts that promote ethical and environmentally responsible finance.
• Customer Service Champion – recognising organisations putting customers at the centre of everything they do.
• Emerging Leader Award – celebrating young professionals showing exceptional promise.

Each category is designed to highlight excellence and encourage continuous improvement across Australia’s finance sector.